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Thank you for shopping with PoshCache. We are committed to carefully packaging and shipping your order as quickly as possible.
All orders are typically processed within 1–3 business days after payment has been received and verified.
Orders are not processed, shipped, or delivered on weekends or holidays.
During periods of high order volume, processing times may be slightly extended. If there is a significant delay in shipping your order, we will contact you via email.
Available shipping options and applicable charges are displayed at checkout based on the order total and selected shipping method.
Free Standard Shipping is available on U.S. orders of $99 or more. Orders under $99 are subject to the applicable Standard Shipping rate displayed at checkout. Express Shipping may also be available for an additional charge.
Estimated delivery times are provided by the shipping carrier and are not guaranteed.
Delivery delays may occasionally occur due to factors beyond our control, including weather conditions, carrier delays, natural disasters, holidays, or other unforeseen circumstances.
PoshCache currently ships within the United States only.
At this time, we do not offer international shipping. We appreciate the interest of our international customers and may expand our shipping destinations in the future.
PoshCache may utilize one or more of the following shipping carriers:
USPS
UPS
FedEx
DHL
Other reputable shipping providers
The carrier used will depend on the size, weight, destination, and service availability for each order.
Once your order has shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 24–48 hours for tracking information to update within the carrier's system.
Customers are responsible for providing accurate shipping information at checkout.
PoshCache is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.
If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees to reship the order.
Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.
PoshCache is not responsible for packages that are:
Lost in transit
Delayed by the carrier
Marked as delivered but reported missing
Stolen after delivery
Customers are encouraged to contact the shipping carrier directly regarding delivery issues and to file any necessary claims.
We will make reasonable efforts to assist customers in locating packages when possible.
If your package arrives visibly damaged, please:
Take photographs of the package and contents.
Retain all packaging materials.
Contact us within 48 hours of delivery at:
We will review the situation and determine the appropriate resolution.
If you have any questions regarding shipping, please contact us at:
Thank you for shopping with PoshCache.